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InterceptPlus LE+911: First Steps & Configuration

This guide provides advanced instructions to set up and configure your InterceptPlus LE+911 solution, ensuring optimal integration with your operational workflows and the myS32 portal.

Step 1: Initial Installation and Configuration

  1. Log into your myS32 Client Portal at https://mys32.io.

  2. Navigate to "Products & Services" and select "InterceptPlus LE+911."

  3. Download the latest software installation package and comprehensive installation guide.

  4. Follow the provided guide to install InterceptPlus LE+911 on your dedicated server or virtualized environment.

Step 2: Integration with myS32

For seamless operational management and monitoring, integrate InterceptPlus LE+911 with your myS32 account:

  1. Within InterceptPlus LE+911, navigate to "Settings" > "Portal Integration."

  2. Enter your myS32 API Key (available under "Account Settings" > "API Access" in the myS32 portal).

  3. Click "Validate Integration" to confirm successful communication.

  4. Upon successful validation, real-time alerts, intercept logs, and incident reports will synchronize automatically with your myS32 dashboard.

Step 3: Configuring Real-Time Interception

To set up interception parameters:

  1. Access the InterceptPlus LE+911 administration console.

  2. Go to "Intercept Management" and click "Create New Intercept."

  3. Enter the relevant target details, judicial authorization number, and specific interception criteria (calls, SMS, data, GPS tracking).

  4. Set the interception duration and configure alert notifications via email or SMS.

  5. Click "Activate" to initiate the intercept.

Step 4: Ensuring Compliance

InterceptPlus LE+911 assists in maintaining compliance with legal standards:

  1. Review interception logs regularly through the "Compliance" section.

  2. Generate audit-ready compliance reports within InterceptPlus or export directly via the myS32 portal.

Step 5: Troubleshooting Intercepts

If you encounter any issues or intercept failures:

  1. Log into the myS32 Client Portal and navigate to "Support."

  2. Select "Urgent Support" and create a detailed support ticket, providing intercept ID, timestamps, and error messages.

  3. Submit the ticket for priority handling; our dedicated Urgent Support Team will respond within 15 minutes.

Step 6: Ongoing Management and Monitoring

Regularly monitor and manage ongoing intercepts through the myS32 integrated dashboard, ensuring all intercepts are active, compliant, and performing correctly.

  • Review the "Intercept Status" page for real-time operational updates.

  • Set automated alerts for intercept disruptions or anomalies.

Additional Assistance

For advanced operational guidance or integration support, contact your dedicated S32 account manager or utilize the support resources available directly through the myS32 portal.

Thank you for choosing InterceptPlus LE+911 for your lawful interception and intelligence operations.